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Students acquire knowledge on the scientific fields of Business Administration and Management, Human Resources, Finance, Accounting, Marketing, and Market Research, Information Technology for Corporations, and Quantitative Methods. In addition, specialised knowledge are provided with regard to the internal operation, the organisation and management of tourism, hotel, catering, and travel businesses.
The graduates acquire skills over the following specific fields:
1. Catering of hotels and generally of catering units.
2. Procurement of food, beverages, and equipment.
3. Scheduling of business operations in tourism businesses.
4. Financing of tourism businesses.
5. Keeping of guest accounts (Main Courante).
6. Floor supervision.
7. Supervision and management of the personnel of tourism businesses.
8. Market research for the sale of tourism goods and services.
9. Management of catering businesses (restaurants, cafeterias, etc.), bars, clubs and canteens in tourism areas that fall into Luxury and A Class.
10. Drafting of incomes - expenses budget.
11. The graduates of the department exercise the above activities also when these refer to hotel, catering, and other departments of passenger vessels / cruise ships.
12. Provision of Tourism Information.
13. Issuing of air and ship tickets.
The competences of the graduates are focused on the ability of using the above knowledge in the fields of organizing and managing tourism businesses and organisations, such as hotels, travel, aviation, and maritime agencies, catering businesses in tourism areas and hotel and catering departments - bars in passenger vessels and cruise ships, conferences - events and recreation, etc.